Lonavity van at a St. Lawrence River beach in Sept-Îles, Québec, with our cactus travelling inside
Cactus in the Lonavity van on a St. Lawrence River beach in Sept-Îles – vanlife

FREQUENTLY ASKED QUESTIONS

FOR ANY REQUEST

CONTACT US

CUSTOM VAN CONVERSION QUESTIONS

Below is a list of frequently asked questions designed to help out with key information.

Contact us with any questions not covered below, we are always happy to help.

Boondocking under BC mountains with blue sky and pink clouds in a van conversion by Lonavity

A partial van conversion lets you choose only the stages you need, such as electrical, heating, windows, insulation or ventilation. You can do part of the build yourself and trust us with the more technical installations. We also offer electrical kits.

We work on Mercedes-Benz Sprinter, Ford Transit and Ram ProMaster vans.

Yes. You bring your van, new or used, and we install the stages you choose. We don’t sell converted vans.

All the parts we install are available in our online store. Buying your parts from us means we know exactly what goes into your van, and we can stand behind our work.

Our shop is at 162 Rue de Varennes, Gatineau, QC J8T 8G4, near Ottawa.

Call us at 819-592-8611, email us at info@lonavity.ca, or fill out the form on our Contact Us page. We will get back to you to discuss your project and book an appointment.

TECHNICAL QUESTIONS

Lonavity van driving in Jasper, Alberta – camping in nature and sleeping in our converted van

Yes. With good insulation, a Webasto heater (gasoline or diesel) and a roof fan, your van stays comfortable in winter and summer.

We recommend 3M Thinsulate, paired with DUCK Liner for the best thermal and sound insulation. See our insulation kit.

Heating, windows, roof fans, electrical, solar, insulation and much more. See all our Van Conversion Services.

It depends on how you use your van. We will look at your needs and recommend the right solution for you.

You can charge your batteries in up to 3 ways: solar panels, a DC-DC charger while driving, and shore power.

Yes! With the right electrical system, you can stay off-grid for many days.

PURCHASE QUESTIONS

No, we do not offer financing.

We ask for a deposit at the start of the work and the balance at the end.

Yes! Our installation work is covered by a 1-year warranty. Components such as fans, fridges and electrical parts are covered by the manufacturer’s warranty. See our return policy page for details.

Yes, we ship anywhere in Canada. We do not ship outside Canada.

Unopened items in their original packaging, with a receipt, can be returned within 30 days of purchase. See our return policy page for details.

Lonavity van parked by the river under a blue, orange and yellow sunset